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Privacy

SMBC Consumer Finance Co., Ltd. acquires, manages and otherwise handles personal information as described below in accordance with the Company's Privacy Policy.

Chapter 1: The acquisition, maintenance and use of personal information

Article 1 (Acquisition, maintenance and handling of personal information)

  1. SMBC Consumer Finance Co., Ltd. acquires, maintains and uses personal information concerning customers for the following purposes and in accordance with proper privacy safeguards.
    1. (1)To send annual reports to customers
    2. (2)To notify customers of information updates to our Financial Information home page
    3. (3)To reply to customer inquiries
  2. The personal customer information that SMBC Consumer Finance Co., Ltd. acquires, maintains and uses within the extent of the purposes described above consists of the following information.
    1. (1)Customer name, place of employment, position, address, e-mail address, etc.

Chapter 2: The disclosure, amendment, deletion and discontinuation of use of personal information

Article 2 (Disclosure of personal information)

Customers can request SMBC Consumer Finance Co., Ltd. to disclose personal information.

Article 3 (Amendment and deletion of personal information)

In cases in which personal customer information maintained by SMBC Consumer Finance Co., Ltd. is determined to be inaccurate or incorrect, the Company shall promptly amend or delete the information in question by request.

Article 4 (Inquiries/contact)

The contact for inquiries concerning the disclosure, amendment, deletion and discontinuation of use of personal customer information maintained by SMBC Consumer Finance Co., Ltd. shall be the Corporate Communications & CSR Department (81-3-3543-7360).

Chapter 3: Other provisions

Article 5 (Requests for discontinuation of use of personal information)

Even in cases in which SMBC Consumer Finance Co., Ltd. is using personal customer information within the extent of consent according to Article 1, Paragraph 1, Item 1, if the customer in question requests the Company to discontinue the use of said information, the Company shall discontinue the use of said information within the extent of the purposes stipulated in Article 1, Paragraph 1, Item 1.

Article 6 (Amendment to these Articles)

In cases in which SMBC Consumer Finance Co., Ltd. amends the contents of these Articles, the Company shall notify customers of the amendments or publicly announce the amendments in a manner which the Company deems proper and suitable.

Please direct inquiries concerning the handling of Financial Information-related personal information to the following contact:

Corporate Communications & CSR Department
Office hours: weekday 9:00 a.m. to 6:00 p.m.
TEL:+81-3-3543-7360

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