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SMBC Consumer Finance Co., Ltd. (below, “SMBC Consumer Finance”) handles large quantities of personal information in the course of providing its core consumer finance services and other services to customers. Furthermore, we are committed to the safe, efficient management and proper use of all personal information as an important social liability. We spare no efforts to ensure total protection of personal information as stipulated in the privacy policies listed below.
SMBC Consumer Finance maintains full compliance with the Information Privacy Law (Law No.57 of Japanese Law, May 30, 2003), the guidelines established by the Japanese government, and other relevant laws and regulations related to the handling of personal information.
SMBC Consumer Finance clearly defines its purposes for the use of personal customer information through public announcements on the Company's home page or notification in writing. With the exception of cases otherwise stipulated by law, we use personal information only to the extent necessary to achieve its stated purposes. Furthermore, measures are in place to prevent the use of personal information for any other purpose.
SMBC Consumer Finance shall not use personal information registered with personal credit information bureaus of which the Company is a member for purposes other than checking customers' repayment capabilities.
SMBC Consumer Finance shall spare no efforts in implementing proper management safeguards to prevent the improper or illegal access, loss, destruction, alteration, falsification, and/or leakage of personal data and continually enhances and remediates customer information maintained by the Company.
With the exception of cases otherwise stipulated by law, SMBC Consumer Finance shall not provide personal customer information to third parties without the prior consent of the customer involved.
In cases in which SMBC Consumer Finance outsources the handling of personal information to an external contractor, the Company shall first select a contractor recognized for its fair and proper handling of personal information based on standards stipulated by the Company. The Company shall then enter into a contract agreement with said contractor in order to guarantee proper handling, and shall implement necessary and proper supervision and direction on an ongoing basis to ensure the continued safe and proper management of all personal information consigned to said contractor.
SMBC Consumer Finance shall establish an in-house contact for the purpose of responding to inquiries from customers concerning the handling on personal information, and shall make sincere efforts to respond to all inquiries and complaints in a prompt and proper manner.
Effective March 25, 2005
Revised February 1, 2009
President and Representative Director
SMBC Consumer Finance Co., Ltd.
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